PRIVACY POLICY
Who we are
In this privacy policy references to "we", "us" and "our" are to ROCK Insurance Group a trading style of Rock Insurance Services
Limited. References to "our Website" or "the Website" are to www.rockinsurance.com.
What information we collect and how
The information we collect via the Website may include.
- Any personal details you knowingly provide us with through forms and our email such as name, address, telephone number
etc.
- Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
All transactions are handled through our secure payment supplier Secpay and Barclaycard Merchant Services.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on
products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request
any page or component on the Website. This information is used to monitor your usage of the Website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and
other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply / deliver
products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case
you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to
carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our
e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such
information please send your contact details including address and payment of £10 to cover administration expenses to
the following address:
Operations Manager
Rock Insurance Services limited
6 Magellan Terrace
Gatwick Road
Crawley
West Sussex
RH10 5ED
Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their
own policy, which may differ from ours.